PIRG seeks to protect consumers that:

 WHEN YOU PAY FOR THIS

 

AND YOU GET THIS

 

 

YOU ARE ENTITLED TO A REFUND

Many products are sold packaged and until you pay for it, take it home, open it, you then realize it is not as advertised, is porous in quality, or does not perform to your reasonable expectation you should not have to haggle with the retailer who should instead apologize for having sold you inferior goods whether known or unknown. If a retailer buys a product from a particular manufacturer, sells it to you and it poisons or harm you, he is RESPONSIBLE for the damages caused and can be sued for compensation. It is important that you retain all your Invoices as your proof of purchase, and in the event such invoice is printed on thermal paper which fades relatively soon after, you should make and keep a hard copy.